Category Archives: Empowering employees

Who’s really responsible for those hidden costs that seem to affect the bottom line?

Table Games had a bad month! Slots were way down! The economy is really affecting us! The new card room is taking play away from us! Our promotions can’t compete with the big properties! We’re too far out-of-the-way! The sky … Continue reading

Posted in casino, Casino Finance, Casino Management, Casino Marketing & Advertising, Casino Operator, Casino Training, Empowering employees, F&B Management, Hospitality, Hospitality Management, Indian Gaming, management, Quality Service, Regulatory | Tagged , , , , , , , , , | Leave a comment

Tribal Casino Management Program peers continue their journey

Special thanks to a diverse group of professionals (and peers) that attended all or part of the Tribal Casino Management Program in 2010/2011. I want to wish each of you a great summer wherever that takes you.  I’d like each … Continue reading

Posted in casino, Casino Management, Casino Marketing & Advertising, Casino Operator, community education, education, Empowering employees, Hospitality, Hospitality Management, Human Capital Management, Indian Gaming, management, Native American Culture | Leave a comment